Shipping & Returns Policy
Shipping & Returns Policy
Shipping
- ⏱ Processing: All orders are processed within 1–2 business days.
- 🌍 Delivery: Available worldwide and free of charge.
- 🚚 Estimated Time: 15–21 business days, depending on your location. Expedited options are available at an additional cost.
- 📦 Packaging: Rugs are carefully packaged to ensure safe delivery.
- 📧 Tracking: Once your order is shipped, you will receive an email with tracking information.
Returns & Exchanges
- ❌ Policy: All orders are final. Please double-check measurements, colors, and designs before placing your order.
Important Notes
- 🎨 Color Variations: Handmade rugs may slightly differ in color from what you see on screen.
- ⚠️ Special Orders: Custom or promotional rugs are not eligible for return or exchange.
- 💬 Questions: For assistance, contact us here.